After we receive your order, we do our best to ship the next business day from our warehouse in China. When we ship – either via China Post or DHL – we send you shipping conformation with tracking code.
Shipping with China Post from our office in China is free of charge. Estimated shipping time is 2 – 5 weeks, dependent on your location.
Shipping with DHL takes 3 – 5 days and cost USD 9,- extra for shipment to North America and several countries in Asia. USD 15,- extra to Europe. A few other countries cost more.
By placing an order, the customer agrees to be responsible for paying any applicable customs duties and taxes as required by their local authorities.
You find the extra DHL cost for your country in our WEBSHOP.
Yes, you can. The use is in principal the same as using a Bluetooth headphones.
IMPORTANT NOTE: If you plan to use a Bluetooth speaker without aptx. You will then notice a sound delay between the internal TV speakers and the sound in your speaker. We therefore recommend you use a Bluetooth speaker with aptx technology. Note also that if you have a Bluetooth speaker without aptx, you may be able to get rid of the delay as follows:
The procedure for this sound timing adjustment varies from one TV to another. Here is a general procedure:
Please consult the TV User Guide or approach your local TV shop for details.
Yes, you may use the TosBlue-Y unit with one or two headphones.
Yes, you can. The sound will be OK, but you will notice some sound delay between the sound from the internal TV speakers and the sound in the headphones.
No security code is required.
On most TV’s you cannot adjust the sound level on the optical output port. The level is fixed. When you have connected the optical output to a TosBlue unit via an optical cable – and paired the unit to a Bluetooth headphones, you may on most headphones adjust the sound level on the headphones.
This means that the sound level from the internal TV speakers are independent on the sound level in your headset.
The TosBlue units only accepts PCM data format on the optical input port – not Dolby.
NOTE: On most TV’s there is an option to switch between the 2 formats. Please check it out!
